Property Preparation Guide

1Before the day

• Confirm access. Make sure the lockbox code, key, concierge instructions or on-site contact are correct in your order.
• Let occupants know the appointment date and time, and that the photographer will need to see every room being photographed.
• Book any repairs or cleaning that need to happen first — burnt-out bulbs, marks on walls, lawn cutting.

2General cleaning and decluttering

• Clean floors, windows, mirrors and glass surfaces.
• Remove personal items: family photos, mail, medication, keys, valuables.
• Reduce clutter on shelves and surfaces — fewer items photograph better.
• Hide garbage bins, laundry baskets, pet bowls, litter boxes and cleaning supplies.
• Make all beds and fluff pillows.
• Put toilet seats down and remove bath mats and toiletries from counters.

3Kitchen

• Clear counters except for one or two simple decorative items.
• Remove fridge magnets, papers and photos.
• Hide dish racks, sponges, soap bottles and small appliances where possible.

4Lighting

• Open all blinds and curtains.
• Turn on every light, including lamps, under-cabinet and exterior lights.
• Replace burnt-out bulbs, ideally with matching colour temperature.
• Turn off TVs and computer screens and ceiling fans.

5Exterior

• Move vehicles from the driveway and front of the house.
• Put away hoses, tools, toys and bins.
• Cut the lawn, sweep walkways and clear snow or leaves.
• Tidy patio furniture and close barbecue covers.

6Pets and people

• Secure pets or take them out during the appointment.
• Occupants are welcome to stay home — we just ask that they move with us so they are out of each shot.

7Access on the day

• Unlock gates, garages, sheds and any rooms to be photographed.
• Leave interior doors open unless they should stay closed.
• If the property is occupied, make sure the on-site contact knows the appointment time.

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Questions? Call Moe at (289) 778-3066 or email admin@realtyaid.ca.

9Video & drone

• Clear driveways, lawns and the roof line of vehicles, bins and hoses
• Turn on all interior lights and open blinds evenly
• Keep pets, people and moving objects out of each room while filming
• Turn off ceiling fans and TVs
• Let neighbours know a small drone may fly briefly overhead